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• Saturday, September 24th, 2011

Breakdown Cover: Are Comparison Sites The solution?

Breakdown cover is a popular topic on the internet with plenty of websites offering a comparison service. And while most of them a quite good, I believe its fair to say that lots of can be very confusing.

These sites will, obviously, list the majority of well known breakdown service providers, as well as provide you with the different levels of cover and cost for that type of car breakdown cover youre searching for.

And as you might expect, the company and type of cover you choose will ultimately determine the caliber of breakdown service you obtain.

However, lets consider the following:

Some from the sites provide customer testimonials for every company, and while they are probably genuine testimonials, will they give you any real idea as to which company provides the best service or will it just confuse matters?

Also, youll find some comparison sites operate on star rating system for the different companies, but perhaps you have asked yourself this: how can they judge these star ratings?

Are they considered experts in a car breakdown cover field? Be aware that some comparison sites also cover such things as broadband, loans, mortgages, etc. Its highly unlikely that theyll be experts in one particular field.

Did they conduct a customer survey? The reality is that the particular product or company might be flavour of the month maybe theres more commission involved?

Heres another point to consider; many comparison sites fail to give a clear indication as to which product or company they believe gives the best service. Why not?

The answer is: they dont need to! If theyre getting paid anyway, it really doesnt matter to them recognise the business you choose!

That begs the question, do owners of these sites have your best interests at heart? Are they useful when you are finding you the best possible service or are they helping you find the most profitable service for them? In my opinion, they do a great job at causing you to believe that they are assisting you!

So, when you need to book breakdown cover, dont think that youll get the best deal from comparison sites; they dont really have your best interests at heart.

You could be better off talking to someone direct - a specialist in the industry (regulated by the Financial Services Authority) who will ask you the right questions in order that you find the most appropriate breakdown cover… for you!

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